What is ISO 9001:2015 – Quality Management System?
ISO 9001:2015 is an internationally recognized quality management system that sets the standard for organizations wanting to streamline their processes and improve customer satisfaction. It provides a framework for businesses to demonstrate their commitment to delivering high-quality products and services consistently. Developed by the International Organization for Standardization (ISO), ISO 9001:2015 focuses on various aspects of quality management, including customer focus, leadership, involvement of people, process approach, improvement, evidence-based decision making, and relationship management. By implementing ISO 9001:2015, companies can establish effective management systems that lead to enhanced efficiency, reduced waste, and increased productivity. ISO 9001:2015 is a crucial tool for organizations seeking to enhance their overall performance and customer satisfaction. By adhering to its principles and requirements, businesses can achieve continuous improvement, mitigate risks, and stay ahead in the global market.